Payment, delivery and refund policy

RIMAYS QR is operated by RIMAYS TRADING, a Malaysian registered business. This page explains the merchant information, digital delivery method, payment security, receipt details and refund process for paid RIMAYS QR access.

Merchant information

Trading name: RIMAYS TRADING. Registration number: 201403034381 (JM0679222-P). Business address: No. 7, Tkt. 1, Jalan Persiaran Idaman, Taman Idaman, 86000 Kluang, Johor, Malaysia. Customer support: support@rimays.com. Billing support: billing@rimays.com. View SSM business registration certificate.

Product, price and currency

RIMAYS QR Basic is free. RIMAYS QR Plus is a digital service that adds higher limits, direct redirects, custom QR controls, scheduling, expiry controls, CSV exports and extended analytics. The current Plus price shown at checkout is USD 10.00 for 30 days of access. The total cost and currency are displayed before payment. Any bank, card issuer, PayPal or currency-conversion charges are handled by the relevant provider.

Payment security

Checkout is handled through a secure hosted payment provider. RIMAYS does not store full card numbers, CVV or card expiry data. Card transactions must use 3D Secure where required by the gateway or issuer. This website uses HTTPS, account authentication, audit records, origin checks and fraud-monitoring controls to reduce online payment risk.

Delivery method

RIMAYS QR Plus is delivered digitally. There is no physical shipping, courier or parcel tracking number. Access is activated in the user account after the payment provider confirms a successful transaction. The billing page displays the plan, status, access period and payment reference where available.

Receipt and confirmation

After successful payment, the account billing page shows the merchant trading name, website URL, transaction amount, currency, transaction date, payment reference or authorization reference where provided, product description and refund policy link. A confirmation notice is shown in the app and may also be sent by email or by the payment provider.

Returns and refunds

Digital access cannot be physically returned. Refund requests are handled under the RIMAYS QR refund policy. Approved refunds are returned through the original payment channel where possible and may remove the related Plus access.

Customer acceptance

Before starting a paid checkout, customers must expressly accept the terms of use and this payment, delivery and refund policy.